Shipping policy
We are committed to providing you with a great shopping experience and ensuring your order is delivered safely and on time. Below are the details of our shipping policy:
1. Order Processing Time
• All orders are processed and prepared for shipment within 1-2 business days after payment confirmation.
• Please note that processing time does not include shipping time. Once your order is processed, it will be shipped according to the selected shipping method.
2. Shipping Methods
We offer a single Standard Shipping option to keep things simple and hassle-free.
Delivery Time:
United States: 4–7 business days
Europe: 4–7 business days
Japan & South Korea: 3–5 business days
Shipping Cost: The fee will be calculated and displayed at checkout based on your region and order details.
3. Shipping Regions
We offer worldwide shipping, and delivery times may vary depending on customs, holidays, and other factors in different countries or regions.
4. Order Tracking
• Once your order is shipped, you will receive a notification email with a tracking number, allowing you to monitor the status of your shipment in real-time.
5. Duties and Taxes
• Please note that international orders may be subject to duties and import taxes in the destination country, which are the responsibility of the buyer. We recommend checking with your local customs office for more information before placing an order.
• United States, Europe, Japan & South Korea: No duties or import taxes will be charged. All prices you see are final — no extra fees upon delivery.
6. Delays and Disclaimer
• We will do our best to ensure your package arrives on time, but delays may occur due to unforeseen circumstances (e.g., bad weather, customs delays). We are not liable for such delays, but we will assist you as much as possible to resolve any issues.
7. Return Shipping Policy
• If you need to return or exchange an item, please refer to our return policy page. Return shipping costs are the responsibility of the customer, unless the product has a quality issue.
We appreciate your support and understanding. If you have any questions or special shipping requests, please feel free to contact our customer service team.